Q: What are your shipping costs?
A: Shipping cost is 6,5 $ for purchases under 65 $, and shipping for purchases over 65 $ are FREE. More on Shipping information.
Q: How long does it take for items to arrive?
A: Typically 2-7 days, averaging at 5 days. More on Shipping information.
Q: Do you ship internationally?
A: Yes. More on Shipping information.
Q: How are the shirts measured?
A: We have fabulous Sizing instructions that should answer this question quite well.
Q: Are the product available anywhere else?
A: No. Except at our Facebook page which links back here anyway. All designs are unique to ZTREZZ Clothing.
Q: Can you do custom designs?
A: Possibly if not even probably. Send us your idea(s) and we'll see if it is doable and suitable.
Q: Do you have *this or this* product?
A: At the time writing this (sorry if not updated immediately) we have unisex t-shirts, women t-shirts, women tank tops for sport line, sweatshirts and hoodies with and without zippers. All the available colors are seen when product page is opened. Future might bring tank tops, leggins etc. especially if those are in demand.
Q: I Bought wrong design/product/color/size etc. How do I cancel?
A: Quickness is the key here. You may have the cancel option in your Paypal or Debit/Credit provider, which will then result some sort of error but probably gets the job done.
Preferred method: Contact us immediately via email@example.com with your order number and what is the mistake that has happened. If you notice the problem directly after the order you are quite safe, but if it takes a couple of days then the process probably has escalated too far to cancel.
Q: What is your refund policy?
A: Unfortunately we can't give money refunds. The designs are printed per sale and are not laying in a warehouse waiting for another buyer. However, if the arrived products somehow are wrong (design, color etc.) or damaged, you are eligible for return and receive a correct product. More on Returns and refunds.
Q: Why is your Instagram so empty?
A: I don't know how to use it, LOL. Please give me time on that one.
Q: Who are you?
A: Just one swagger in Finland trying to make nice shirts for like minded people. I prefer to use *we* because I do get some help every now and then.
Q: Aren't your designs quite dumb?
A: Yes. Some people like them anyway.